Resetting your password

What to do if you need a password reset

Commons Support avatar
Written by Commons Support
Updated over a week ago

As a security measure, Water Reporter signs you out of the application after a prolonged period of inactivity. If you're having one of those days where you go to use Water Reporter but can't remember your top secret password to log back in, we've got you covered. Follow these simple steps:

  • You will be brought to a page where you can enter the email address that you used to sign up for your account. 

2. Then click the "Reset Password" button.

3. Check your email

  • Check your email (don't forget to search through spam!) You will receive an email with further password reset instructions.

  • Enter in a new password.

IMPORTANT TIP: If you use a password keeper, make sure that you have updated that application with the updated password.

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